Shipping Policy – The Futbolista Closet™

1. Delivery Time

Orders typically arrive within 7-25 business days from the date of purchase. This includes 2–5 business days for order processing and quality inspection, followed by 5-20 business days for international shipping. We ship from our warehouse directly to your door — no middlemen, no surprises.

Once your order ships, you'll receive a tracking number by email so you can follow it every step of the way.

2. Free Shipping

Free worldwide shipping on all orders . No codes, no conditions — just free delivery to a pick up point

.3. Order Processing

Every order goes through a 2–5 business day processing window before it ships. During this time, we inspect each item for quality, carefully pack it to prevent transit damage, and prepare your personalization (custom name, number, or patch) if requested. Processing may take slightly longer during peak periods such as transfer windows, major tournaments, or holidays — we'll notify you if this applies to your order.

4. Tracking Your Order

As soon as your order ships, you'll receive a tracking number by email. Use it to follow your package in real time and know exactly when to expect it. If you haven't received a tracking update within 7 business days of your order, contact us and we'll look into it immediately.

5. Address Accuracy

Please double-check your shipping address before completing checkout. The Futbolista Closet™ is not responsible for delays or failed deliveries caused by an incorrect or incomplete address. If you spot a mistake after ordering, contact us within 24 hours and we'll do our best to update it before the order ships.

6. Shipping Delays

We ship to football fans worldwide and the vast majority of orders arrive within the 7-25 business day window. Occasionally, factors outside our control — customs clearance, national holidays, or carrier disruptions — can cause delays. If your order is significantly delayed, we'll reach out proactively with an update and a resolution.

7. Lost or Damaged Packages

Every order is backed by our 100% guarantee. If your package arrives damaged or goes missing in transit, contact us at thefutbolistacloset@gmail.com and we will make it right — full replacement or refund, no arguments.

8. Questions?

Our support team is available via email at thefutbolistacloset@gmail.com or WhatsApp — we typically respond within a few hours. Rated 4.9/5 by over 800 customers, we take pride in making every part of your experience — including the wait — as smooth as possible.