FAQs

Frequently Asked Questions (FAQs)
The Futbolista Closet

The Futbolista Closet is a distinguished online store specializing in high-quality sportswear and football shirts. We pride ourselves on offering a wide array of apparel that celebrates iconic clubs, football legends, and historical moments in sports.

Placing an order is simple. Browse through our collection, select your desired items, and click "Add to Cart." Proceed to checkout, provide your shipping details, and select your preferred payment method to complete the order.

Our standard processing time is 2-5 business days. During this time, your items are carefully inspected, packed, and prepared for shipment.

We provide standard international shipping free of charge. Delivery typically takes 14-20 business days, although times may vary based on location and customs processing.

After your order has been shipped, you will receive a tracking number via email. Use this number on 17TRACK or your local courier's website to monitor your shipment.

Yes, we accept returns and exchanges within 14 days of receipt. Please ensure the item is in its original condition. Note that customized products cannot be returned unless they have a manufacturing defect. For more information, review our Return Policy.

We recommend handwashing your sports apparel using mild detergent and lukewarm water to maintain its quality. Avoid bleach or harsh chemicals, and air-dry to prevent shrinking.

Yes, we occasionally provide discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated on exclusive offers.

Yes, player version shirts are available for select 23/24 season items. Please specify in the order notes during checkout. This option does not include pre-match or retro shirts.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. All transactions are encrypted for maximum security.

Our dedicated customer support team is here to assist you. Contact us through the details provided on our website for any inquiries or assistance.